Work with the customer success and account teams to identify current sponsors, users and project owners. Ask the customer who owns related outcomes and which teams should participate in the next discussion.
Use current company information and professional profiles to identify possible additional stakeholders. Validate reporting lines and roles through the customer rather than presenting public research as a confirmed internal structure.
Record who advises the decision, who has concerns and which company colleagues or partners have genuine relationships. Keep inferred connections marked as such.
For renewal, examine dependence on one champion and unresolved value questions. For expansion, identify a relevant business problem in another team and ask for a useful introduction.
Orbb can support people research and possible relationship paths. The customer and account team provide the validation that turns the map into a workable plan.
Keep ownership, evidence dates and next steps visible so the chart remains useful as people and projects change.