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What is the difference between an org chart and an influence map?

An org chart shows formal roles and reporting lines; an influence map describes who may shape a particular decision and why. Both are useful, and neither is complete on its own. Build influence hypotheses from relevant evidence, then validate through account conversations rather than assuming shared history or a senior title proves purchasing influence.
October 8, 2026

Use the org chart for structure

It helps identify functions, possible owners and reporting relationships. Public org information can be incomplete or stale, so record sources and confirm important details.

Use the influence map for the decision

Include budget authority, technical credibility, informal coordination and relevant advisors. Record whose opinion matters for the specific problem and what evidence supports that view.

A former colleague may be a trusted professional contact without influencing this purchase. Conversely, a less senior evaluator may be decisive because they own a required technical review.

Add access as a separate layer

Knowing who matters does not establish that you can reach them. Identify possible connectors and validate their familiarity and willingness.

Turn the map into a plan

For each person, record the relevant concern, current engagement, relationship owner and next step. Coordinate with the champion rather than using the map to secretly bypass them.

Orbb can support research into relevant people and professional paths. The map should make uncertainty visible and improve the account team's judgement, not present hidden decision-making as something inferred with certainty from public data.

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Orbb researches the relationships your company already has — across customers, employees, investors and partners — then runs the introduction end to end, from finding the path to the meeting in the calendar.
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