Include contacts with genuine product experience or a meaningful professional relationship, not everyone in your CRM. Preserve their prior role, experience and relationship owner.
Public profiles can lag and similar names can create false matches. Check current employer and responsibilities before sending congratulations or assigning an opportunity.
Acknowledge the move and ask about their new priorities. Do not assume they want to buy the same product again or can introduce you immediately. Coordinate with customer success if their departure also affects an existing customer.
UserGems is one candidate for contact tracking; Sales Navigator and other platforms may support relevant updates. Compare current coverage, workflow and cost.
Orbb can support relationship-led research and activation around role changes. Verify any continuous tracking or alert commitments directly. Measure qualified conversations and opportunities while recording the actual relationship contribution, rather than counting every detected move as a sales event.