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Buying and evaluation

How do I prove the ROI of relationship intelligence to a sceptical buyer?

Prove relationship intelligence value through a real use case: credible access found, appropriate work completed and qualified commercial contribution at a justified cost. Start with coverage and execution evidence, then track opportunities over the sales cycle. Pipeline is a leading indicator, not realised ROI, and a discovered path has no guaranteed financial value.
October 8, 2026

Establish a baseline

Document the current process, internal effort and outcomes for a defined account segment. Agree what counts as a useful path, qualified meeting and accepted opportunity before the trial.

Evaluate in stages

First measure identity accuracy and connector-confirmed coverage. Next inspect approved requests, delivered introductions and meetings held. Finally track opportunity progression and closed-won contribution.

This helps separate data quality from operating quality and subsequent sales performance.

Include total cost

Count fees, setup, internal management, connector time and follow-up. If the programme saves time, record observed work reduced rather than turning every saved hour into assumed revenue.

Make financial claims carefully

Use attributable realised contribution and full costs for ROI, with finance-approved assumptions. Label open pipeline ratios separately. Compare similar accounts and acknowledge selection bias when networks influence which accounts are worked.

Orbb should be evaluated on both research and service execution where those are part of the scope. The strongest business case is a traceable workflow and credible outcomes, not a vendor benchmark applied to your company without evidence.

Related questions

Orbb researches the relationships your company already has — across customers, employees, investors and partners — then runs the introduction end to end, from finding the path to the meeting in the calendar.
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